Showing posts with label Trends. Show all posts
Showing posts with label Trends. Show all posts

Saturday, June 20, 2009

In Recession Large Chains Start Acting More Like Independent Retailers

According to the New York Times, large national chains are are making major shifts in their business strategies due to the recession. Below is a summary of the strategies mentioned in this interesting article:

  • Greater personalization and regionalization of merchandise ("My Macy's")
  • Fewer brands to choose from (Wal Mart, Target, Home Depot)
  • Stores are more willing to run the risk of selling out of merchandise by carrying less inventory
  • Seasonal transitions of merchandise will have shorter lead times
  • More partnerships with prominent designers in order to have exclusive merchandise
  • Integration of online and in-store shopping
  • Increased focus on highly attentive, personalized customer service

Friday, May 8, 2009

The Pop-Up Shop Phenomenon

One side effect of our lagging economy is the empty storefront. Many savvy retailers have dared to think outside the box and find ways to use these spaces to their advantage. What are some advantages you ask? An empty store front can be used temporarily to try out a new retail concept or a new merchandise mix that might not fit in with what you're already doing. It might be a place to have a blow-out sale or a sample sale. A few small companies manufacturing handmade goods might join together to lease a space as a temporary showcase. Or a larger manufacturer might create a buzz around the launch of a new product by previewing it at a pop-up shop.

Many landlords are willing to lease out vacant space on a short term basis because it looks better for them to have tenants, even temporary ones. In the Detroit area Oakland Mall started offering special short-term leasing rates to small start-up businesses. The lower rates allow entrepreneurs to test out new ideas or promote seasonal products without committing to long-term leases.



Target was able to use the space vacated by a museum on Chicago's tony Michigan Avenue to have a temporary downtown location where high rent has prohibited the company from opening a permanent store. The pop-up shop, called "Bullseye Bazaar", lasted for one weekend and had an outdoor market theme (even though it was inside). Simple visuals were used to cheaply and effectively merchandise the space. For example, buckets of fresh produce with handwritten signs and inexpensive pots of mums were dispersed throughout the "shop".


The temporary nature of the pop-up store creates a nice "buzz". Shoppers want to check out the shop before it no longer exists. Target's Bullseye Bazaar maximized the appeal to this curious customer by previewing new merchandise not yet available in their stores. They also showcased products that are normally only available online. Makeup artists were on hand doing makeovers and computer stations were set up to help customers looking for items not available in the pop-up shop.

ARE THERE VACANT RETAIL SPACES NEAR YOU? HOW WOULD YOU USE THEM? IS THERE AN EVENT OR IDEA YOU WOULD LIKE TO TEST OUT? HOW CAN YOU CREATE A BUZZ USING A TEMPORARY SPACE?

Other Great Pop-up Shop Ideas:
  • A Mother's Day Pop-up Shop in Brooklyn called Thanks, Mom, via PSFK
  • Save Fashion, a pop-up shop in the NYC Port Authority - a fun sample sale environment meant to support independent designers and re-coup lost sales from last year's 4th quarter, via PSFK
  • Vitamin Water promotes a new product, via PSFK
  • A very cool pop-up cafe called Greenhouse constructed entirely from recycled materials that served locally grown food, via Springwise
  • Urban Outfitters' retail experiment in Hollywood, CA called Space 15 Twenty, via Springwise

Sunday, April 12, 2009

Selling the Heirlooms of Tomorrow


What is going on in the minds of consumers today as they make decisions about how to spend their money? "Do I really need this? Will it last me for a long time? Is this the best quality, best looking, best designed one I can find for the money?" A couple things are starting to happen as shoppers weigh each purchase more heavily. We are moving away from the throw away culture that tells us it is okay to buy cheap things because it is also cheap to replace them when they break. This means less waste in our landfills. Whether it is intentional or a by-product of frugality, consumers are making decisions that are better for the environment. And goods that are built to last can be passed on to future generations.

But it is not just durability that ensures something will become an heirloom. It is the personal meaning, the superior design and the beauty of an object that make it heirloom worthy.


WHAT ARE YOU CARRYING IN YOUR STORE THAT IS "HEIRLOOM" QUALITY? How can you engage your customers about this added value when they are shopping for that couch, set of dinnerware, piece of jewelry, or (fill in the blank)? What is the story behind the product you are selling? How is it crafted and by whom? Why will it endure?


Here are a few related articles worthy of checking out: